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Contact

Stregtegning af kontakt

Contact us

Phone: +45 63 13 23 33
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E-mail: info@vandcenter.dk

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Address

Please direct letters to: 

VandCenter Syd
Vandværksvej 7
DK - 5000 Odense C

Stregtegning af spørgsmål

Questions about your bills

Any questions regarding your bills must be addressed to the billing company: AS Fyn. 

Phone: +45 70 13 19 00 

E-mail: kundecenter@asfyn.dk

 

Total price for water and drains

57,53

DKK/m3

2024

Send an e-mail to customer services or call + 45 63 12 23 33

Our customer advisors are ready to help you with any questions you may have concerning your water supply and/or drainage and sewers.

Urgent?

Outside regular business hours, call our main number on +45 63 13 23 33.  You will automatically be transferred to  the Emergency Dispatch Center for Fyn (Beredskab Fyn).

Opening hours

Monday to Thursday
08:00 to 15:00

Friday
08:00 to 12:00

We are closed for business on certain dates

In 2024 we are closed on the following days:  all national holidays as well as May 10, June 5 and December 23, 27 and 30.

Lene Nørregaard Jensen

Customer advisor
E-mail: info@vandcenter.dk

Birgitte Schmidt Hansen

Birgitte Schmidt Hansen

Customer advisor
E-mail: info@vandcenter.dk

Lone Grave

Lone Grave

Customer advisor
E-mail: Info@vandcenter.dk

 

Water and sewer connection

If you need to apply for a water or sewer connection or make changes to your connections, you are welcome to contact customer services for assistance.

Water hardness

15-19

ºdH

2023

Feedback and complaints

We are always happy to receive feedback. We use your feedback to develop and improve our services. Please send your feedback to info@vandcenter.dk

If you are dissatisfied with a decision made by VandCenter Syd, you can find the relevant information for lodging a formal complaint here:  Lodge an official complaint